Services

Plenty of companies offer Managed Care systems where they sell you a set number of hours a month, with so many visits included per month. And almost every month you get hit with a second bill for overages. What if your provider charged you just one fee a month, with a promise that you will get as much service as you need to keep your network running at its best?

But our service isn’t just about being there when you call; it’s also about doing those extra things that help to keep you from having to call. Are we saying we don’t want to hear from you? Absolutely not, we just want to be able to provide to our customers the best services possible.

All our managed care plans include the following additional services:

• Unified Threat Management Firewall: Stop attackers at the door; filter employee Internet access and instant messaging. Constantly monitored, automatically updated. Receive daily reports on your users Internet activity.
• Remote Backup: Whether using it as your offsite backup option, a redundant backup or your only backup; our Backup system will allow you to know that whatever happens, there will always be a copy of your data. And since your data is stored in a secured date center, you know that your data is always safe.
• DNS Management: Keep your sites seen on the Internet. With the direct access to the servers we can make changes in minutes, instead of the hours some big names take to update.
• Network Monitoring: Keeping constant watch over you network is never easy, but with our advanced Network Monitoring platform we know what is happening on your network every minute of every day. We even provide you with monthly reports to show the problem areas on your network so that we can help make sure they are no longer a problem.
• Patch Management: Everyone knows that keeping up on your Windows patches is important. New flaws are discovered all the time, and without a reliable and centrally managed system, you can spend hours per month patching even the smallest of networks. Our Patch Management platform allows us to ensure that every machine on your network meets our exacting standards with just a few clicks of the mouse.
• Postini E-mail Filtering: Keep the Spam from ever even reaching your network. Postini is the leader in E-mail Filtering, and all the mail passes through their filters before reaching your network. This could mean up to 85% or more in load reduction on your mail server.
• POP E-Mail: Don’t have your own domain? We’ll give you one. Don’t have E-mail hosting? We’ll give you free POP3 email hosting. Why do we do this? Every company should have the professional look that their own domain brings, and quite simply, everyone deserves something nice now and again.

Are you ready to see the difference that a provider who is truly here to help make your company great can make? Are you ready to stop worrying about the overage cost on this month’s support bill? Contact our sales department today.

Do you need a new server? Need your network overhauled? Need a new office setup? We can provide all these services and more for you. By employing a time tested process, we ensure that all aspects of the project are covered before work ever begins at your location.

Our process:

• Define client goals and budget. What are you expecting this project to accomplish? What is your budget for the project? What is your timeframe for this project?
• Analysis. Analyze your current infrastructure and note where it does not meet the goals defined in the first phase.
• Initial Proposal. We’ll present you with an initial proposal, with our best guess estimate at what the project will entail and the associated cost. We will also present a project planning cost, which will allow us to then spend our time detailing out the exact execution and delivery of your project.
• Project Planning. You’ll find us hard at work in the background, fleshing out details, verifying that everything in our plan meets your exact specifications. We’re here to make sure nothing is overlooked; we never want to say that we didn’t cover that.
• Final Proposal. The final proposal will be the full project plan and final numbers for executing your project. We will detail step by step what is going to be happening to bring your current infrastructure to where you want it to be, within your budget.
• Execution. You’ll find us right there, in the trenches, doing the dirty work, making the magic happen. With our extensive planning and experience we are here to make sure that this is as painless to our clients as possible.
• Follow Up. At the completion of the project, we’ll be there, making sure everything worked out, and fine tuning to make sure we met your expectations. You’ll even get a chance to critique us and give us a grade on our efforts.

Sound like we can help you with your next project? Contact our sales team today.